All sessions are confidential.
Information shared within sessions will not be disclosed without your consent, except where required by law (for example, if there is a risk of serious harm to yourself or others, or where safeguarding concerns arise).
Sessions are conducted online via secure video platform. It is your responsibility to ensure you attend from a private and uninterrupted space.
I adhere to the BACP Ethical Framework for the Counselling Professions.
Sessions require a minimum of 24 hours’ notice to cancel or reschedule.
Cancellations made with less than 24 hours’ notice are non-refundable.
If you need to reschedule with more than 24 hours’ notice, this can be done via your booking confirmation email.
Payment secures your session time.
Payment is required at the time of booking via secure online payment.
Your booking is confirmed once payment has been received.
For multi-session processes, payment terms will be agreed in advance.
Your personal information is stored securely and used solely for the purpose of providing therapeutic services.
I comply with UK GDPR regulations.
Your data will not be shared with third parties without your consent, except where legally required.
Session notes are stored securely and retained in accordance with professional guidelines.
You have the right to request access to, correction of, or deletion of your personal data.
If you have any questions regarding your data, please get in touch directly.
The services offered are intended for individuals seeking therapeutic or integrative support.
If you are experiencing a mental health crisis or require immediate support, please contact your GP, NHS 111, or emergency services.
Online therapy may not be suitable for everyone. If at any stage I believe additional or alternative support would be more appropriate, this will be discussed with you.